Our Repair Process

The size and severity of the problem will dictate the repair process. At Absolute Comfort we are committed to providing thorough and reliable service, no matter the repair needed.

1. Initial Diagnosis and Consultation: An Absolute Comfort technician will begin by powering down the system and doing a thorough examination. They will identify issues, such as mineral build-up, clogged filters, or broken parts.
2. Preparation for Repairs: When the issue is successfully identified, the technician will gather the tools and parts needed to complete the repair. To minimize disruption to the home, steps are taken to protect the floors and surrounding area.
3. Repairs: Common repairs include descaling, replacing faulty parts, and fixing ventilation issues. Our technicians are committed to providing quality service, ensuring precise and careful repairs.
4. Testing and Quality Assurance: After the repair is completed, the Absolute Comfort technician will run a series of tests to ensure the heater is working properly. They’ll check temperature and water pressure, and run further diagnostics if necessary.
5. Cleanup: Before leaving, the technician will clean the area by removing debris and sweeping away any accumulated dust, leaving your home tidy and undisturbed.
6. Water softener: Adding a water softener may be recommended to keep your heater running smoothly. Regular descaling is also effective in avoiding larger issues that may arise due to mineral build-up.
7. Follow-Up: Absolute Comfort is available for any questions or concerns that arise after the repairs have been completed. Regular maintenance is recommended to avoid further issues with your tankless water heater.